Orders received before 2pm EST will be treated the same day. 

Orders received after 2pm EST will be treated the following business day.

When your order has been shipped, you will get an email that includes your tracking number and link for your convenience. 

Please be sure to give the system 24 - 48 hours to update.

We offer different domestic and worldwide shipping options for your convenience. To help you better decide, we have listed the different time frame estimates below:

DOMESTIC TIME FRAME

• Canada Post Priority: 1 - 2 business days
• Canada Post Xpressport: 2 - 3 business days
• Canada Post Expedited: 3 - 5 business days
• UPS Express: 1 - 2 business days
• UPS Expedited: 2 - 3 business days
• UPS Standard: 3 - 5 business days
• DHL Express: 1 - 2 business days

INTERNATIONAL U.S.A TIME FRAME

• Canada Post Priority USA: 1 - 2 business days
• Canada Post Xpressport USA: 3 - 4 business days
• Canada Post Expedited USA: 4 - 7 business days
• DHL Express Worldwide: 2 - 3 business days
• Chit Chats Express (USPS): 2 - 4 business days

INTERNATIONAL TIME FRAME

• Canada Post Priority Worldwide: 3 - 5 business days
• Canada Post Xpressport International: 5 - 8 business days
• Canada Post Tracked Packet International: 7- 11 business days
• DHL Express Worldwide: 5 - 8 business days

For international shipments, the goods will be imported on behalf of the consignee/buyer. The consignee authorizes MAIUS COSMETICS to import the goods on his/her behalf. Further, the consignee/buyer agrees MAIUS COSMETICS may delegate the obligation to import the goods on his/her behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

Due to bad weather conditions and depending on order destination, delays may occur. Any orders containing a hazmat item (fragrance, pressurized spray cans, etc.), must be shipped ground Standard shipping as hazmat items cannot be transported by air. We regret to inform you that hazmat items cannot be shipped to Hawaii, Alaska, Puerto Rico, or internationally.

Any details pertaining to your order including the status of the particular order, can be found under Order Status on the My Account option. The Order History does not update until your package(s) have shipped. Once you have placed your order, please note that it will take 24 - 48 hours before you receieve an email from us with your tracking number.

We offer FREE Standard shipping for orders over $50 to destinations in Canada and over $75 for orders to the U.S.A. Note that free shipping is based on your total amount after discounts and before shipping charges, taxes, etc. have been applied.

For orders shipped outside of Canada, taxes & duties in addition with the purchase price of the goods will be the responsibility of the customer to pay. 

International custom fees are not calculated by MAIUS COSMETICS. Courier will contact customer regarding custom fees owed before shipment arrival.

We ship to all locations worldwide.

For international orders that have been placed in USD or CAD currency, please ensure that your billing and shipping addresses match. In the case that your international addresses do not match, your order will be cancelled. Contact us at support@maiuscosmetics.com if you have any questions.

Payment of customs and duty fees, on international orders, is the responsibility of the customer. However, for international orders that are outside the U.S. your financial institution may charge additional currency conversion. Before confirming your order, please call your financial institution to find out the type of charges you can expect from them.

MAIUS COSMETICS cannot credit you for the fees stated above that are due after your order confirmation since they are paid to your financial institution and/or country.